You can reach our customer service line, which is answered by our seasoned underwriters on business days from 8:30am until 6:00pm Pacific time. On weekends and holidays, you can always leave a message and we’ll get back to you lickety-split.

Customer Service / Underwriting


Aegis Support

Aegis is committed to providing the professional insurance agents and brokers who sell our products with the easiest-to-use sales experience in the industry, backed with the service and support you need to help run your agency and service your clients. We’re glad that you chose Aegis General as a key market for your clients. On this page you’ll find information and resources just for producers.


Introducing Equipment Breakdown Coverage

Aegis General is pleased to offer an alternative to home warranty plans. Equipment Breakdown coverage is now available through your Aegis DIC Insurance Policy. Whether you are a renter or a high-value homeowner, we have your equipment breakdown exposures covered.

Webinar Series

Aegis General FREE 2-hour DIC CE Course – Live & Interactive

Wednesday, May 12th, 2021 @ 10:30AM – 12:30PM


Aegis General – Product & Portal Webinar with DIC Discussion – Live!

Wednesday, May 19th, 2021 @ 10:30AM


IVANS Downloads
Dwelling Fire Update

Behind the Shield: Aegis Claims Team

Learn more about some of the teams and people that work hard to protect the strength of the Aegis shield for your clients and make your life as an Aegis Producer easy and straightforward.

Video Resources

New Stand-Alone DIC Webinar – June 2020

DIC Webinar – August 2019

Aegis University: Estimating Dwelling Replacement

Real-time Endorsements

Initial Login Tutorial

Motorcycle Quote

© Aegis General Insurance Agency, Inc. | All Rights Reserved | CA License No. 0I66850 | National Producer No. 957388