You can reach our customer service line, which is answered by our seasoned underwriters on business days from 8:30am until 6:00pm Pacific time. On weekends and holidays, you can always leave a message and we’ll get back to you lickety-split.

Customer Service / Underwriting


Aegis Support

Aegis is committed to providing the professional insurance agents and brokers who sell our products with the easiest-to-use sales experience in the industry, backed with the service and support you need to help run your agency and service your clients. We’re glad that you chose Aegis General as a key market for your clients. On this page you’ll find information and resources just for producers.


Media Kit

Are you looking to spruce up your website or online marketing platform? Check out our media kit for Aegis logos, product icons, and information available for you to use.

Get Your Aegis Gear

From desktop staples like pens and post-it notes, to our infamous solo cups, face masks and polo shirts, here’s your one-stop shop for all your Aegis gear.  Click the link below, fill your cart with cool items and we’ll ship it all directly to you.  Just like our insurance – we make it easy.

Webinar Series

Aegis General – Product & Portal Webinar with DIC Discussion – Live!

Wednesday, October 13th, 2021 @ 10:30AM


IVANS Downloads
Dwelling Fire Update

Behind the Shield: Aegis Claims Team

Learn more about some of the teams and people that work hard to protect the strength of the Aegis shield for your clients and make your life as an Aegis Producer easy and straightforward.

Video Resources

New Stand-Alone DIC Webinar – June 2020

DIC Webinar – August 2019

Aegis University: Estimating Dwelling Replacement

Real-time Endorsements

Initial Login Tutorial

Motorcycle Quote